Knowledgebase

Where can I get an invoice for my next payment due and receipts for payments I've made?
To view an invoice for your next payment due and receipts for all billing transactions for your...
Does VLD Interactive offer any plan for Non-Profit Organizations?
Yes. We have a hosting plan with special pricing for qualified non-profit Organizations. To lean...
What types of payments do you accept?
We accept credit cards (American Express, Discover, Visa, and Mastercard), checks and western union.
I have changed my billing information, have you updated this in your system?
As soon as you submit any new information, your changes are updated in our database. If you wish...
How do I change my payment method?
In order to change your payment method, you will need to contact support. Upon hearing from you,...